About the service
Why the flue needs it
A stove relies on its seals. A tired door rope or a cracked firebrick lets in air you cannot control, so the fire races, the glass soots up and fuel goes faster. A service finds those small faults before they become big ones.
On the visit
- Flue swept on the same visit
- Door rope and glass seal checked
- Baffle or throat plate taken out and cleaned
- Firebricks and grate looked over for cracks
- Carbon monoxide alarm tested, if you have one
- Parts priced before anything is replaced
When to book
Signs it is time
- Once a year, at the same visit as the sweep
- The fire is hard to slow down
- Smoke seeps from the door when you open it
- The glass blackens within an evening
How it works
Stove service in 3 stages
Sweep first
The flue is swept and the baffle cleared, so we can see inside the stove properly.
Check every seal
The paper test on the door rope and glass, then the firebricks, grate and ash pan.
Agree any parts
We show you what is worn and the price of the part. Nothing is fitted until you say so.
Questions
Stove servicing: your questions
Answers for homes around Hexham. Ask if yours is not here.
Do you fit new stoves?
No. We sweep and service stoves but do not install them. In England, fitting a stove is building work: an installer registered with a competent person scheme for solid fuel, such as HETAS, self certifies it, or it goes through building control.
What if a part needs replacing?
We tell you what is worn and what the part costs. Door rope and glass seals are usually done on the day; larger parts are ordered and fitted on a second visit.
Can you service a stove I have just bought a house with?
Yes. If there is no paperwork for the installation, mention it when you ask for a quote and we will tell you what we can and cannot check.
Get a quote
Ask about stove service
Four short steps. We reply with a price and a day that suits, and nothing is booked until you agree it.
Step 1 of 4
- Fires
- Where
- You
- Check
Request ready
Thanks. We will reply about a day
Nothing is booked yet. We reply within one working day to say which day suits, or if none of yours do.
- Fires
- Flues
- Also
- Postcode
- Times
Before we come
- Leave the fire or stove unlit from the night before, so it is cold when we arrive.
- Clear the hearth and move small ornaments off the mantelpiece.
- Someone over 18 needs to be in, with access to the room.
This is a demo website, so nothing was sent and nothing was stored.
Request ready
Thanks. We will reply about a day
Nothing is booked yet. We reply within one working day to say which day suits, or if none of yours do.
Before we come
- Leave the fire or stove unlit from the night before, so it is cold when we arrive.
- Clear the hearth and move small ornaments off the mantelpiece.
- Someone over 18 needs to be in, with access to the room.
This is a demo website, so nothing was sent and nothing was stored.